Workplace negativity goes viral almost instantly and can stretch a mile wide via before you know it.

Curbing negativity isn’t the most pleasant part of your job, but it’s inevitable at some point. Or, you may be in a position where you need to advise and coach others on dealing with this issue.

Treating Negativity STAT

The best cure for employee negativity is prevention. But, if that ship has sailed, there are steps you can take to stop the bleeding.

  • Inform the employee about the impact their negativity is having on their co-workers and your business. Use specific examples to strengthen your point, while remaining professional and calm as you begin the conversation.
  • Ask the employee what is causing their negativity. Actively listen to their response, without interrupting or trying to solve the problem right away. Begin by simply hearing them out. This is a critical first step toward a resolution. And, if they have legitimate concerns, you can garner the information you need to make necessary changes.
  • Is the negativity the result of a personal crisis? A devastating event like a divorce or the loss of a close family member can affect every aspect of a person’s life. Knowing what’s happening allows you to offer sympathy or another appropriate expression, or perhaps call attention to your employee assistance program.
  • Focus on solutions. After the employee has had the chance to fully tell their story, shift the focus to how they can change their attitude going forward. Build their self-image and capacity to contribute by emphasizing the positive aspects of their performance. Even during a conversation about a negative topic, reflecting on the positive can be very beneficial.
  • Continue to take the high road in the future. When interacting with the employee, try to compliment them whenever you hear a positive statement or witness them making a good team contribution. As much as possible, reinforce the productive interactions the employee has with co-workers and others.

What if it’s YOU?

Everyone – even the best managers and leading HR superstars – can fall subject to negativity. After all, we’re only human.  Nip this in the bud by owning your attitude and behavior. Then:

  • Stop worrying about whatever is bringing you down. Change your thoughts to something you like or look forward to.
  • Be aware of situations where you find yourself becoming negative. Try to recognize when you are reacting, and avoid your typical negative outburst. You may need to literally step away from people or situations that push your hot button.
  • Think about the best case scenario. You may not be able to change a decision, announcement or development, but you can make the best of it, for yourself and for your team. Ask yourself what you can do to create a more desirable outcome, rather than spending time resisting and complaining.
  • Don’t beat yourself up. Take care of yourself. Clear your mind, take a walk or participate in another healthy activity you enjoy. Focus on the big picture, rather than getting bogged down in the day-to-day.

Partner with the talent management experts at Frontline Source Group!

Addressing all your human capital challenges, including dealing with negativity that may threaten morale and productivity, can be a lot to handle. For the right solutions, contact us today to learn more!

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Source: DFW HR Temporary Staffing Agency
How You Can Stop Employee Negativity in Your Workplace IMMEDIATELY

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Scheduler / Customer Service Representative
Fast-paced, growing translation/interpretation company expanding to Dallas, TX has an immediate need for a Scheduler / Customer Service Representative on a contract to possible hire basis. 

Company Profile:
Team Environment
Growing Company

Scheduler / Customer Service Representative Role: 
The Scheduler / Customer Service Representative  will schedule and assign appointments for 200+ vendors/linguists to provide translation and interpretation services as well as maintain and update client data.
Complete daily logs, prepare daily and monthly reports
Collaborate with corporate
Interact with clients in a professional manner via phone

Scheduler / Customer Service Representative Background Profile:
High School Diploma or Equivalent 
Associates Degree preferred
Excellent oral and written communication skills
Proficient in MS Office 
Must have a high sense of urgency and ability to work calmly under pressure
Detail-oriented, fast-learner with a strong work ethic and team player mentality
High level of confidentiality
Training for the position will take place in the Denver Office, and candidates should be aware they will need to travel for the training.  

Features and Benefits while On Contract:
We go beyond the basic staffing agency offerings!   You can see the extensive list of benefits on our website under the Candidate “ Benefits” tab.

Features and Benefits of Client:
Competitive Benefits Package
Paid Vacation- Accrual Basis

Disclaimer: Sensitive and personal data will not be requested by Frontline Source Group or its affiliates until a job offer is made and accepted. If you ever doubt the validity of our job postings, we encourage you to call one of our branch locations to verify the status on any job.

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Source: DFW HR Temporary Staffing Agency
Scheduler / Customer Service Representative

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Data Entry Clerk

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Great opportunity for a Data Entry Clerk to work with our busy client in Houston, TX on a contract to possible hire basis.

Company Profile:
Construction Company
Stucco Experts

Data Entry Clerk Role:
This position is primarily responsible for entering AP and Payroll 
Typing proposals
Accurate data entry
Strong data entry skills and attention to detail
Filing

Data Entry Clerk Background Profile:
High School Diploma or equivalent
2+ years of experience in data entry
Must be able to type 65 WPM
Strong Excel and Word Skills
The ideal candidate will have: 
Excellent data entry skills with speed and accuracy
Strong attention to detail with the ability to prioritize workload and thrive in a fast-paced team environment
Strong sense of urgency, go getter, independent worker
Excellent written and verbal communication skills

Features and Benefits while On Contract:
We go beyond the basic staffing agency offerings!   You can see the extensive list of benefits on our website under the Candidate “ Benefits” tab.
 

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Source: DFW HR Temporary Staffing Agency
Data Entry Clerk

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Medical Front Desk Receptionist
Our client located in Spring, TX  is in need of a We have a contract position for a Medical Front Desk Receptionist  on a contract basis for approximately 2 weeks.

Company Profile:
Busy medical office that specializes in orthopedic care and sports medicine.

Your Role:
The Medical Front Desk Receptionist will be responsible for performing clerical tasks such as answering phones, transferring calls to appropriate personnel, and answering questions for patients and vendors.
Will also be responsible for scheduling and re-scheduling appointments for patients, and inputting information into EMR system. 
Assist with insurance verification.
Receive and distribute all mail, faxes, and deliveries.
Compliant with HIPAA, OSHA, and company policies and regulations.

Background Profile:
High School Diploma or GED is required.
2+ years of experience working in medical office.
Knowledge of medical terminology.
Present excellent telephone skills and customer service skills.
Excellent verbal and written communication skills.
Ability to promote favorable facility image with patients, physicians, insurance companies, and the general public.
Basic knowledge of ICD-10 coding is preferred.
Experience utilizing Athena is a plus.
Must have excellent computer skills.
Highly organized, ethical, dependable, and flexible.
Ability to make decisions and recognize, evaluate, solve problems, and correct errors.
Sitting for long periods of time and standing and moving between offices, light lifting and reaching on occasion.

Features and Benefits while On Contract:
We go beyond the basic staffing agency offerings!   You can see the extensive list of benefits on our website under the Candidate “ Benefits” tab.

Disclaimer: sensitive and personal data will not be requested by Frontline Source Group or its affiliates until a job offer is made and accepted. If you ever doubt the validity of our job postings, we encourage you to call one of our branch locations to verify the status on any job.

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Source: DFW HR Temporary Staffing Agency
Medical Front Desk Receptionist

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HR Admin

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HR Admin
Our busy client located in Tempe, AZ has an Immediate need for an HR Admin on a contract basis.   

Company Profile:
Family Atmosphere
Hands on Management Team contributing to your success

HR Admin Role:
The HR Admin is responsible for providing basic administrative support to the HR Team. 
Answering the phones and greeting walk in visitors
Enter and process background checks
New Hire Paperwork, Filing and Data Entry 
Back up to payroll when needed
Scanning terminated employee files to be stored electronically
Other duties as and responsibilities as assigned 

HR Admin Background Profile:
High School Diploma or GED
At least one-year administrative experience preferably supporting HR
Experience working in MS Outlook, Word and Excel
Excellent verbal and written communication skills

Features and Benefits while On Contract:
We go beyond the basic staffing agency offerings!   You can see the extensive list of benefits on our website under the Candidate “ Benefits” tab.

Disclaimer: Sensitive and personal data will not be requested by Frontline Source Group or its affiliates until a job offer is made and accepted. If you ever doubt the validity of our job postings, we encourage you to call one of our branch locations to verify the status on any job.

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Source: DFW HR Temporary Staffing Agency
HR Admin

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Benefits Data Analyst

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Outstanding opportunity for a Benefits Data Analyst our busy and growing client in Plano, TX on a contract to possible hire basis.

Company Profile:
Employee benefits, technology, services, and strategies

Benefits Data Analyst Role:
The Benefits Data Analyst will interact with carriers and client’ s payroll teams, and will manage client issue resolution and export documentation and set-up.   Will work on a team within the Operations department.
Responsibilities will include:
Quality assurance tasks
Assist with client implementations
Review and understand business and plan design requirements
Build/update vendor interfaces and coordinate system testing
Generate and monitor ongoing client issues and deliverables
Test and review, quality check, export files
Audit data transfers, incoming and outgoing 
Review documentation of procedures and identify process improvements
Assist the Benefits Administrator on day-to-day administration and issue resolution
Special projects as assigned

Benefits Data Analyst Background Profile:
The Benefits Data Analyst will have a Bachelor’ s degree or related experience
Advanced Excel skills – pivot tables, vlookups, macros, formulas etc.
Basic MS Office Suite
Medium Access knowledge
Crystal Reporting a plus
Strong ability to Analyze data and research inconsistencies and correct the information
Ability to provide excellent customer service
Strong organizational, analytical and trouble shooting skills
Strong attention to detail and logical problem solving skills
Excellent verbal and written communication skills

Features and Benefits while On Contract:
We go beyond the basic staffing agency offerings!   You can see the extensive list of benefits on our website under the Candidate “ Benefits” tab.

Features and Benefits of Client:
Great opportunity to participate in an outstanding benefits package!

Disclaimer: sensitive and personal data will not be requested by Frontline Source Group or its affiliates until a job offer is made and accepted. If you ever doubt the validity of our job postings, we encourage you to call one of our branch locations to verify the status on any job.

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Source: DFW HR Temporary Staffing Agency
Benefits Data Analyst

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New Jobs Click Here to View the Job which was originally published on the Frontline Source Group Jobs site


Would you like to be a part of the exciting airline industry? We have an outstanding opportunity for a Supply Chain Management Technology Team Specialist in Dallas, TX on a 6 month contract basis.

Company Profile:
Leader in the airline industry
Awesome, fun and team environment!

Supply Chain Management Technology Team Specialist Role:
The Specialist will be supporting the SCM Technology Planning Team, taking on operational and administrative functions in order to allow the Senior Team Members to focus on driving strategy for the group. All requests for the SCM Technology Team — Sourcing and Procurement — go through this Team for intake, and then are assigned out to Category Managers. The Team also facilitates Business Reviews, performs market and rate analysis and vets all requests for SCM Technology support. This resource will be focused on working with our partners in Technology to capture their requests in QuickBase in a timely manner, per our established SLA’ s (Service Level Agreements). They will also assist in pulling data and creating reports around the request life cycle, current status of requests, turnaround times, etc. 
Duties and responsibilities:
Ensure requests are responded to and intake sessions are captured from the Customer within targeted SLA’ s.
Performs analysis in support of Business Reviews.
Performs market research and other analysis requests as necessary.
Hold self and others to commitments and drives adherence to agreed upon SLA’ s for delivery of work to Customers. Keeps others (Leaders, Team, Customers) updated on status. 
Follows established processes for monitoring work and measuring results. 
Performs Analysis of SCM Technology Demand and throughput. 
Identifies opportunities for process improvements and creating efficiencies. Assists in developing and implementing processes and procedures. 

Supply Chain Management Technology Team Specialist Background Profile:
Bachelor’ s Degree preferred or demonstrated work in a Supply Chain environment similar to the above mentioned duties preferred.
Microsoft Word, Excel (pivot tables, formulas, lookup functions), and PowerPoint creation and delivery experience required
Enter information/requests into Quickbase
Good written and verbal communication skills required ( Ability to assertively yet professionally communicate in meetings and one-on-one with Team Members and Customers).
Ability to maintain confidentiality of sensitive information required.
Demonstrated ability with effective time management and organization skills with ability to manage detailed, concurrent tasks required.
Ability to meet deadlines required. 
Experience working in a strategic sourcing/procurement environment preferred. 
Familiarity in/awareness of different technologies and software development practices preferred.
Eye for process improvement preferred – looks for and seizes opportunities to do more or to do things better. 
Ability to problem solve by analyzing data, draw conclusions and making recommendations highly preferred.

Features and Benefits while On Contract:
We go beyond the basic staffing agency offerings!   You can see the extensive list of benefits on our website under the Candidate “ Benefits” tab.

Disclaimer: sensitive and personal data will not be requested by Frontline Source Group or its affiliates until a job offer is made and accepted. If you ever doubt the validity of our job postings, we encourage you to call one of our branch locations to verify the status on any job.

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Source: DFW HR Temporary Staffing Agency
Supply Chain Management Technology Team Specialist

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Outstanding opportunity for an Inside Sales Representative – Business Development in Irving, TX with a fast-growing company on a direct hire basis.

Company Profile:
Provides patient/health education materials in print and digital format
Highly successful national company with many tenured employees
In business over 20 years

Inside Sales Representative – Business Development Role:
The Inside Sales Representative – Business Development role will be responsible for cold calls into hospitals targeting service line directors and higher level marketing contacts to grow and expand the client base.
Responsible for selling a new education platform that delivers content via smart phone, tablet, or computer.
Define target contact within prospect accounts and present digital and print materials
Responsible for using a combination of cold calls and email to communicate with contacts
Work closely with other team members while responsible for making outbound calls within a specific territory in the US
Responsible for entering all information into the CRM system 

Inside Sales Representative – Business Development Background Profile:
High school diploma or equivalent
Bachelor’ s degree a plus
4+ years’ sales experience, with at least 1 year in technology sales
Experience running live demos is a plus
Experience cold calling into hospitals is a huge plus
Healthcare background a plus
Ability to provide software demonstrations to upper management level prospects
SaaS experience is a plus
Knowledge of MS Office
Salesforce experience is a plus
Strong ability to multi-task and excellent phone etiquette
The ideal candidate will be passionate about selling and willing to do cold calling
Self-motivated and driven
Excellent verbal communications skills
Must like working in a team environment and be a team player

Features and Benefits:
Employer paid health insurance
401K with match after one year
2 weeks’ vacation
3 personal days
Paid holidays
Great, collaborative, and casual work environment

Disclaimer: sensitive and personal data will not be requested by Frontline Source Group or its affiliates until a job offer is made and accepted. If you ever doubt the validity of our job postings, we encourage you to call one of our branch locations to verify the status on any job.

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Source: DFW HR Temporary Staffing Agency
Inside Sales Representative / Business Development

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Onboarding Specialist

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Onboarding Specialist
Our client, located in Old Hickory, TN, is in need of an Onboarding Specialist for a contract to possible hire opportunity.

Company Profile:
Bookkeeping and Tax Preparation company 

Your Role:
The main function of this role will be to assist in onboarding of a large number of students.
Will assist new hires with their new hire paperwork
Explain the I-9, W-4 and other government and company paperwork
Gather identification for I-9 purposes
Assist the payroll and benefits team with administrative duties
Data entry of payroll and benefits information
Work with QuickBooks and other payroll software
Work with Excel and basic if/then formulas
Enter deductions
Assist with auditing bills
Will work 8 to 5 Monday through Friday for most of the year but will be expected to work a shift that will work until 7: 30 pm on Tuesday and Thursday evening. Will also work Saturdays during this period. This is from 3/6 to 5/12

Background Profile:
High school diploma
2+ years of administrative assistant experience
Previous exposure to payroll and benefits
Previous QuickBooks experience

Features and Benefits while On Contract:
We go beyond the basic staffing agency offerings!   You can see the extensive list of benefits on our website under the Candidate “ Benefits” tab.

Features and Benefits of Client:
100% of medical insurance is paid by employer for the employee
Great PPO plan
401K w/3%match
40 hours personal time accrued over the year
40 hours of vacation time accrued of the year
Paid holidays

Disclaimer: sensitive and personal data will not be requested by Frontline Source Group or its affiliates until a job offer is made and accepted. If you ever doubt the validity of our job postings, we encourage you to call one of our branch locations to verify the status on any job.
 

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Source: DFW HR Temporary Staffing Agency
Onboarding Specialist

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New Jobs Click Here to View the Job which was originally published on the Frontline Source Group Jobs site

Frontline Source Group Temporary AgencyFrontline Source Group Staffing AgencyFrontline Source Group Nationwide Employment Agency

Frontline Source Group, a principal employment agency in the staffing industry, announced today that they have received Inavero’s Best of Staffing® Client and Talent Awards for providing superior service to their clients and job seekers. Presented in partnership with CareerBuilder, Inavero’s Best of Staffing winners have proven to be industry leaders in service quality. This award is based entirely on ratings by their clients and the employees for whom they’ve coordinated job placements. On average, clients of winning agencies are 2.3 times more likely to be completely satisfied than those who have not, and job seekers who work with winning agencies are 1.7 times more likely to be completely satisfied with the services provided compared to those working with agencies who haven’t won the noteworthy award. Less than 2 percent of all staffing agencies in the U.S. and Canada have earned the Best of Staffing Award for service excellence.

Focused on helping to connect people with the right job openings at US companies, Frontline Source Group received satisfaction scores of 9 or 10 out of 10 from 81.5% of their clients and 74.2% of their talent, significantly higher than the industry’s average.

“We know that so much of our success comes from the experience we create for our clients and candidates; this award helps confirm we are making the right efforts. We continue to learn what is working best and we take their responses very seriously. We are grateful for the participation and candid feedback we received.” Shelly Hubble, SVP said. “Our goal is to make service a priority and we are proud and honored to be recognized among the top 2% of staffing agencies for our efforts in this way. It’s a strong testament to what our team strives to achieve each day.” Frontline Source Group’s President and CEO, Bill Kasko said.

“With a tight labor market and growing economy, finding the right recruiting partners is critical to success,” said Inavero’s CEO Eric Gregg. “Best of Staffing winners provide consistently remarkable service to their clients and job candidates, and I couldn’t be more proud to feature them on BestofStaffing.com.”

About Frontline Source Group
Frontline Source Group offers both employers and qualified candidates the opportunity to find sustainable employment solutions. Their skilled team of recruiting specialists is instrumental in orchestrating sustainable placements which often bud into careers. This mutually beneficial target has been a cornerstone of their staffing agency since their 2004 inception. Frontline Source Group is simply a superior avenue for employers and top talent to connect with one another.

From a candidate’s perspective, it is rare to find a staffing agency that offers the level of temporary employee benefits the way Frontline does. From medical benefit options to direct deposit along with holiday and vacation pay, the benefits afforded to their temporary and temp-to-hire candidates are a consistent draw for employing the strongest candidates in each of Frontline’s job-placement categories.

Industries in which Frontline has a strong placement history include administrative, customer service, accounting & finance, human resources, technology/IT, engineering, and oil & gas. A hallmark of Frontline’s method is to tailor their staffing services to the individual needs of their employer clients. Frontline Source Group, a member of the American Staffing Association, offers specialized-skill testing which helps illuminate ideal matches between employers and candidates.

Bill Kasko, Frontline’s president, CEO, and founder, has cultivated a culture that values work ethic and excellence. Doing the task that needs to be done – and doing it well – has always been Bill’s chief aim. The CEO has been known to clean the kitchen, get water for candidates, or answer the phone, all of which contribute to fostering a team-driven and goal-oriented staff. “When we win together, we all win together. When we lose something, we all lose,” Kasko says.

This is not the nationwide staffing agency’s first formal recognition or award either. As recently as 2017, for example, Frontline received the Best of Staffing® Award for service excellence and exceeding expectations. The staffing agency has received a host of other awards commending them for a multitude of virtues, among them being a top place to work and being in the top 5 percent of small businesses throughout the country.

About Inavero
The Inavero team administers more staffing agency client and talent satisfaction surveys than any other firm in the world, reporting on more than 1.2 million satisfaction surveys from staffing agency clients and job seekers each year. Committed to delivering ongoing value to the industry, Inavero is proud to serve as the American Staffing Association’s exclusive service quality partner.

About Best of Staffing
Inavero’s Best of Staffing® Award is the only award in the U.S. and Canada that recognizes staffing agencies that have proven superior service quality based entirely on ratings provided by their clients and job candidates. Award winners are showcased by city and area of expertise on BestofStaffing.com – an online resource for hiring professionals and job seekers to find the best staffing agencies to call when they are in need.

© Copyright 2018, Inavero, Inc. All Rights Reserved.
Inavero’s Best of Staffing® is the nation’s only award that recognizes staffing agencies that receive remarkable reviews from theirclients and the people they help find jobs (employed talent). Best of Staffing guides businesses and talent in their search to find
the best staffing agencies to call when they are in need. For more information, contact Inavero at (800) 921-2640 or email bestofstaffing@inavero.com | http://www.bestofstaffing.com

Inavero administers more staffing agency client and talent satisfaction surveys than any other firm in the world. Inavero’s team reports on satisfaction surveys from more than 500,000 staffing agency clients and talent each year and the company serves as the American Staffing Associations exclusive service quality partner.

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Source: DFW HR Temporary Staffing Agency
Frontline Source Group Wins Inavero’s 2018 Best of Staffing® Client and Talent Awards

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